Exchange

• What is the exchange period?

  The exchange period for unused products purchased from our website is 30 days.

• What should I do if I want to exchange the product I purchased?

  The product you want to exchange must be unused, the packaging must be undamaged, and the product must be in a condition that can be resold. For products that have been removed from their packaging for trial purposes, the packaging must remain intact, and all accessories must be together with the product in their original packaging.

• Can I exchange products purchased from marketplaces at your store?

  The product you want to exchange must be unused, the packaging must be undamaged, and the product must be in a condition that can be resold. For products that have been removed from their packaging for trial purposes, the packaging must remain intact, and all accessories must be together with the product in their original packaging.